Step
Go to https://support.source.pbs.org/ and click on Submit a New Ticket button in the right upper corner
Choose "Producer Submissions" from the drop down menu
Fill in the ticket form by providing the following information:
  1. Email Address
  2. First and Last name
  3. Subject: Media Shuttle Submission ID Request for [Program Title]
  4. Tell us how this issue impacts you: I cannot perform my work
  5. Description:
    - Program Title
    - Season # if applicable
    - NOLA
  6. Submit
The Source support team will respond to the ticket with Submission ID

YOU ARE DONE!!!