Resolve rights Catalog association errors for “The sync errored due to required field not met as detailed below: catalog association.” where the Catalog association is correct.
Prerequisites:
- The rights are errored and the error message is “The sync errored due to required field not met as detailed below: catalog association.”
- The Catalog association is correct
| Step | Action | Result |
| 1. Remove the Episode from the rights record | User removes the Episode from the rights record | The Episode is removed from the rights record |
| 2. Associate the Episode again | User associates the Episode again | The Episode is associated again |
| 3. Set the rights to Active | User sets the rights to Active | The rights are set to Active and can flow to downstream systems |