There are two main items to check before copying contacts from Series or Seasons to child record in RL.

  1. Series or Seasons and children records are created.
  2. Same contact field that user wishes to copy down is available in the children records.



1. Navigate to https://app.rightsline.com/ and open desired Series or Season.

2. Click "Contacts"

3. Hover over the contact to copy down. (Single Contact copy down). Click on 'Add Contact Down Hierarchy'

4. Click "OK" on 'Add Contact Down Hierarchy' warning window.

5. Open Child Record to verify single contact is copied down.

6. Click on 'Down Hierarchy Button. (Multiple Contacts copy down)

7. Click "Sync All Parties"

8. Open Child Record to verify multiple contacts are copied down.