Knowledge Base Articles

Broadview Package Type to Edit Class Mapping
 = custom value leveraging EIDR's "other" option 2017 Package Types EIDR Options (Map for data from BV) Map for data from RL t...
Mon, 4 Jan, 2021 at 1:26 PM
Episode title requirements from RL to BV on a Catalog Item
When a new Catalog  Item is entered in RL in order for the episode(s) title(s) to flow down to Broadview the status of the Catalog Item must be set to "...
Sun, 29 Nov, 2020 at 10:15 AM
FirstAirDate Report FAQ
Where is data coming from for the FirstAirDate Report? The data on the report comes directly from the MBank. The report will have what the MBank has. ...
Wed, 28 Oct, 2020 at 3:36 PM
How Episode Titles Greater than 80 Characters are Handled
We have worked with BV so when a RL episode title is greater than 80 characters the title will be auto-truncated when sending to BV. This way the system wil...
Tue, 17 Nov, 2020 at 1:52 PM
How to check Rightsline and Rightsline Integration status
Check our Products Status page at and subscribe to receive email notifications when system is unavailable. Each product is pr...
Tue, 11 Jun, 2019 at 2:46 PM
How to Resolve Rights Conflicts ?
Conflicts begin in a “Blocker” status by default; setting Conflicts to a “Non-Blocker” status can be performed individually or in bulk on a single deal.  T...
Tue, 2 Aug, 2022 at 3:23 PM
How to seek Rightsline support
Wed, 23 Oct, 2019 at 3:27 PM
How to update funders that are already in Broadview
If the record has a PBS_Traffic_ID then simply update the desired fields and save. There is no need to change the status of the records as it is monitored f...
Mon, 15 Aug, 2022 at 11:06 AM
Incorrect First Broadcast Date in RL
Whenever 'TBD' is populated as the First Broadcast Date on a catalog item, Rightsline software will populate that date as 09/09/1900 , until the dat...
Wed, 26 Aug, 2020 at 1:47 PM
Job Aid - Updating Active calculating rights to fixed rights in Rightsline to Mbank
There are three main sections for updating rights in Mbank:   Rights record is populated with Enterprise Metadata UID on the rights record in RL. R...
Fri, 15 Jul, 2022 at 3:57 PM